Terms of Service

1. About Werf

Werf is operated as a remote / online business based in South Africa. Werf is not currently a registered legal entity.

For support or legal inquiries, contact: 📧 meshaunreagan@gmail.com

2. Eligibility

You must be at least 13 years old to use Werf.

By using the service, you confirm that you meet this requirement and that you have the legal capacity to agree to these Terms.

3. Accounts

To use Werf, you must create an account using:

• Email and password, or
• Google OAuth authentication

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Use of the Service

Werf allows users to generate, edit, and publish one-page websites.

You agree not to use Werf to:

• Violate any laws or regulations
• Infringe intellectual property rights
• Distribute malware or harmful code
• Generate or host unlawful, abusive, or deceptive content

We may restrict or remove content that violates these Terms.

5. User Content

You retain ownership of the content you generate or upload using Werf.

By using the service, you grant Werf a limited license to store, process, and display your content solely to operate and improve the service.

Werf does not claim ownership over your websites or content.

6. AI-Generated Content Disclaimer

Werf uses third-party AI services to generate website content.

• Generated content may be inaccurate, incomplete, or unsuitable for certain use cases
• You are responsible for reviewing and validating all generated content before publishing or using it
• Werf makes no guarantees regarding the accuracy, legality, or fitness of AI-generated output.

7. Payments & Subscriptions

Werf offers paid subscription plans.

All payments are processed by Paddle, our third-party payment processor.

• Werf does not store credit card details
• Subscription status and billing references may be stored for account management
• Prices, billing intervals, and features may change over time.

8. Refund Policy

All payments for Werf are processed by Paddle.com, which acts as the Merchant of Record for all transactions.

14-Day Right of Cancellation

In accordance with Paddle's Buyer Terms and applicable consumer protection laws, customers are entitled to a 14-day refund period starting from the date of purchase.

During this 14-day period, customers may request a full refund without providing a reason, unless an applicable legal exception applies (for example, where immediate digital access has been granted and the right of withdrawal has been waived in accordance with local law).

Subscriptions

Subscriptions automatically renew unless cancelled.

Customers may cancel their subscription at any time through Paddle.

Refunds for unused subscription periods are not guaranteed outside of the 14-day refund window and are handled in accordance with Paddle's refund framework.

Refund Requests

Refunds must be requested directly through Paddle by:

• Using the refund link provided in the Paddle purchase receipt email, or
• Contacting Paddle Buyer Support with the order reference number.

Refunds are issued to the original payment method and processed by Paddle.

Exceptions & Abuse Prevention

Refund requests may be refused in cases of:

• Requests made outside the 14-day refund period
• Evidence of fraud, abuse, or repeated refund behavior
• Other situations where refunds are restricted under Paddle's Buyer Terms or applicable law

Contact

For billing and refund matters (handled by Paddle), please use the refund link in your Paddle receipt.

For non-billing support related to Werf, contact: 📧 meshaunreagan@gmail.com

9. Availability & Changes

Werf is provided on an "as is" and "as available" basis.

We do not guarantee:

• Continuous availability
• Error-free operation
• That features will remain unchanged

We may modify, suspend, or discontinue any part of the service at any time.

10. Data & Account Deletion

Users may delete websites they create

Account deletion is not currently supported

Data may be retained indefinitely unless policies change

We may update data handling practices as Werf evolves.

11. Third-Party Services

Werf relies on third-party infrastructure and services, including:

• Google (authentication & AI)
• Supabase (data storage)
• Vercel (hosting)
• Paddle (payments)

We are not responsible for outages or issues caused by third-party services.

12. Limitation of Liability

To the maximum extent permitted by law:

• Werf is not liable for indirect, incidental, or consequential damages
• Werf is not responsible for loss of data, revenue, or business resulting from use of the service

Use Werf at your own risk.

13. Termination

We may suspend or terminate access to Werf at any time if:

• These Terms are violated
• The service is misused
• Required for legal or security reasons

14. Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict-of-law principles.

15. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

Continued use of Werf constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact:

📧 meshaunreagan@gmail.com